Terms Of Use

  1. Poppy Petals does not offer cash on delivery.  Our all orders are paid before delivery. Your order can only be proceeded further once its payment is confirmed
  2. Colour on screens and actual color you receive may seem different. This can be due to following reasons:
  3. Screen: colour looks different on different devices and brands such as android,iphone,macbook, hp etc
  4. Lighting: most of our shoots are done in natural sunlight during morning hours. The colour does look different in natural sunlight compared to indoor light. Colour in indoor light varies according to intensity of light and type of light i.e. white, yellow etc. We try our best to give accurate colour of dress to the best of our capability but the colour we see is directly dependent on the type and intensity of light & direction at time of shoot. In case of any colour dispute you can send the parcel back to us and we will view the parcel in natural sunlight and then get back to you.
  5. All our clothes are made to order and made as per customer specification. We generally give expected delivery time on website. Our parcels are usually dispatched two to three days before that. However, the time taken by courier agency is not in our control. Sometimes an item may be finished and reprint of embroidery or sourcing of fabric may cause delay. In case of delay the company will inform customer about the delay in product.
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